Wednesday 27 November 2013


custom, cutting board, wooden, wooden board, wood, nature, science, wedding present, anniversary present, Santa Rose, California, CA, USA, United States, cool Etsy shop, Etsy's best

1 comment:

  1. Their products are beautiful, but their customer service is terrible. This is the only shop on Etsy I've ever had issues with. I messaged them regarding delayed shipping and they responded "since you are already dissatisfied with your purchase, I will go a head and cancel your order and issue you a full refund." I didn't want my item cancelled or a refund. I never requested either. I just wanted a little customer service. I informed them I would like to reorder the purchase they cancelled and they said "Unfortunately, we will not be able to do business with you. Please do not contact us again." I've bought things on Etsy for years now and have never encountered a seller that was so enthusiastic about LOSING a sale. Terrible business practices. I've never felt the need to write any negative review about any seller until now, but I don't want someone else to make the mistake I did. Take caution when messaging them anything that my sound even remotely negative. You might just lose your purchase (that you waited almost a month for).